Customer Support

Customer Support

Welcome to the MechWarrior 5 Mercenaries Customer Support Information page. Here you will find the latest information to assist you in contacting and interacting with the MechWarrior 5 Mercenaries Customer Support Team.

Use this email for help with technical issues with the game such as stability, performance, co-op, hardware, and peripheral support.

Use this email address for non-technical support issues such as finding purchased content, game feedback, and gameplay issues.



Please Note: Customer support does not offer technical assistance for creating, implementing, or issues caused by Mods.

For information on Modding please visit the Modding Section.

You can also visit the MW5Mercs Discord Server to chat with other players.


Have more questions? Check the Faq

See our FAQ about the general game information.